Trade Counter for Dynamics 365 F&O

High-speed Trade Counter built on D365 F&O for wholesalers and distributors - fully customizable and upgrade-safe.

Replace slow, clunky D365 F&O screens with a modern counter workflow. Built on Power Apps and deployed in your own tenant, Fastlane Trade Counter is fully transparent, flexible, and designed for high-volume operations.

Trade Counters: The million-dollar problem in D365 F&O implementations

In many wholesale and distribution businesses, the trade counter is one of the busiest operational environments. Staff need to:

• Create orders quickly
• Check pricing and stock
• Take payments
• Confirm pickup or delivery
• Print documentation

All while customers are waiting.

However, standard D365 screens are designed for comprehensive business processes, not high-speed counter environments.

As a result, many organisations using D365 rely on workarounds such as:

• Complex sales order screens
• Heavy customisations
• Manual payment processes
• Paper proof-of-delivery
• Spreadsheet reconciliation

Over time this creates operational friction and ongoing training and support costs.

Fastlane Trade Counter

Fastlane Trade Counter is built using Power Apps and deployed directly within your tenant. Unlike many ISV solutions, there is no external platform, no proprietary hosting, and no black box. Your organization owns the application, the data flows, and the configuration. This approach ensures:

• Full transparency into how the solution works
• Control over customization and extensions
• Alignment with your existing Microsoft security and governance model
• Long-term flexibility as your business evolves

Key Capabilities

High-Speed Counter Sales

Create orders in seconds through a simplified workflow designed for counter staff.
• Fast product search
• Barcode scanning
• Quick pricing visibility
• Streamlined order creation

Integrated Payment Processing

Process payments directly within the counter workflow.
• Card payments
• EFT transfers
• Account sales
Transactions automatically post into D365.

Real-Time Inventory & Pricing

Access live information directly from the ERP system.
• Stock availability
• Customer pricing
• Order history
This ensures accurate transactions at the counter.

Real-Time Customer & Financial Insights

Access all customer information instantly directly from D365 F&O, so counter staff can make faster, more accurate decisions.
• Customer pricing & discounts
• Order history
• Customer enquiry & credit status
• Aged balance & outstanding invoices
Counter staff no longer need to switch screens, check spreadsheets, or call finance to get critical info.

Digital Proof of Delivery

Capture delivery confirmations without paper.
• Digital signatures
• Attached delivery documentation
• Linked transaction records
This improves traceability and audit readiness.

Operational Benefits

• Faster staff training: A simplified interface reduces training time for new counter staff.
• Reduced human error: Guided workflows minimize incorrect transactions and manual corrections.
• Lower support costs: Fewer customizations and simpler processes reduce ongoing support overhead.
• Improved customer experience: Faster counter service leads to shorter wait times and higher satisfaction.

Designed for Distribution Businesses

Fastlane Trade Counter is designed for industries where counter sales are critical. Examples include:

• building materials distributors
• plumbing and electrical wholesalers
• industrial supply companies
• manufacturing distributors

These organisations require fast, accurate counter operations while maintaining strong financial control within the ERP